Connect to your customers in a whole new way — better understand their needs, Explore associations within your data & unlock insights to help address any problems faster and deploy solutions lightning fast.

Sell, service and market like never before with a single 360-degree view of every customer interaction.

With this enterprise level, fully integrated CRM, Marketing & BI platform, break down data silos and centralize information from multiple sources in a snap.

Our BI Platform and Data dashboards can be tailor-made to fit your precise needs,

Slice, dice data and unlock insights without having any IT / coding knowledge. Visualize your data and bring numbers to life with graphs, charts and maps!

You can also pull data from 3rd party sources (POS, PMS, Google, NPS, Campaign etc) with ease to help you make informed business decisions using insightful real time data.

GEMS is Ideal for independent, mid-size or boutique hotel groups. It pulls in transaction, reservation, email, SMS, online reputation management and survey data, helping you aggregate, consolidate and visualise data from disparate sources.

Personalize customer service based on single customer view which enables the right data to be distilled to the right staff at the right time.

We bring together a wide variety of investigation types and data sources from across your organisation to provide you with a powerful 360˚ view of the customer lifecycle across your business and channels.

It enables automated routing of customer complaints to the responsible users within a given time and on top of that, unifies email, web, contact centre, chat, and social media channels into 1 dashboard, with panels and real time statistics, to enable monitoring and improvement of your customer service operations.

Happy customers equals profitable business. In an increasingly competitive economy, everyone is looking for positive information about you online. Build & manage your online reputation as you gain competitive intelligence to gain powerful insights to calculate your move.

Identify and clean up pesky negative results, social media posts and images that will put your business at risk because let’s face it:- how you look online directly impacts your business’ image.

Simple to use, out of the box digital eco-system & modules that you can easily customize, re-skin or tweak. Low cost of deployment but jam packed with smart business logic and automation to help you optimize your next campaign, event or product launch with ease!

From custom-built projects, eCommerce, auction sites to enterprise solutions, our talented, passionate and experienced team — who has worked with leading brands such as Bayer, Daimler Fairmont Hotels, Raffles Hotels to name a few — are here to help take your vision to market and ideas into action.

Content is king and to deliver the right concept & message to the right customer, at the right time, is where the race is won or lost.

Whether it is to enrich the experience of your hotel chain, rental car company or to add some sizzles to an existing loyalty program, this simple-to-set-up platform is ideal to help provide the “what’s on” and “what to do”, to help tourists find the best deals and experiences.

The model and platform is based on a revenue share, whereby you earn a % of the transaction from the bookings that are made via the platform. Ultimately, you earn something for doing nothing but helping enrich your customers experience with your brand with relevant content!

Ability to integrate CRM with 3^rd party platforms.

BA's are able to manage outbound interactions, follow up with customers.

BA's are able to manage outbound interactions, follow up with customers.

Customer service, support and ticketing platform.

UX / UI to drive stickiness & customer engagement